Ben Arthur Customer Success Manager @ in4mo Solera Published on February 1, 2023 | 3 min read Inspection of property damage in the event of an insurance claim is a key part of the claims process for both Insurer and claimant. The ability to assess the damage, validate the cause and verify that policy coverage…
Ben Arthur Customer Success Manager @ in4mo Solera Published on January 18, 2023 | 3 min read The foundation of any claim is the FNOL (First Notification of Loss) process. Achieving success in executing this part of the process and the remainder of the claim has a high probability of progressing with little to no…
The Connected Home Published on December 12, 2018 | 1 min read To transform their claims operations, insurance companies must evolve from reacting to preventing property damage. One way to move in this direction is that their customers get comfortable with the concept of connected homes. But the case for the connected home is not…
Customer Experience in Insurance Industry Published on November 08, 2018| 1 min read The insurance start-up Hippo is implementing an interesting mix: leveraging the most advanced technologies to streamline the application process while keeping a much-needed human touch during support and claims. “Within the home insurance industry, customer experience has not always been an area…
Smart-Home Insurance Published on July 19, 2018 | 1 min read Will home insurance be needed when smart-home technology lets you detect or even stop water leaks, prevent weather damage and track temperatures? Accenture Insurance writes that while companies are working towards open platform integration, stand-alone smart-home technologies remain important for current smart-home insurance offerings….