{"id":7894,"date":"2022-09-06T06:44:50","date_gmt":"2022-09-06T03:44:50","guid":{"rendered":"https:\/\/in4mobackupstg.wpenginepowered.com\/support\/faq\/i-cannot-find-a-case-in-the-web-portal-what-do-i-do\/"},"modified":"2025-04-02T17:44:22","modified_gmt":"2025-04-02T14:44:22","slug":"i-cannot-find-a-case-in-the-web-portal-what-do-i-do-4","status":"publish","type":"faq","link":"https:\/\/www.in4mo.com\/support\/sv\/faq\/i-cannot-find-a-case-in-the-web-portal-what-do-i-do-4\/","title":{"rendered":"Jag hittar inte ett \u00e4rende i webbportalen, vad g\u00f6r jag?"},"content":{"rendered":"<ul>\n<li>B\u00f6rja med att kolla filtren och nollst\u00e4ll enstaka eller alla genom att trycka p\u00e5 &#8216;\u00c5terst\u00e4ll&#8217; vid specifika filter, eller &#8216;\u00c5terst\u00e4ll alla&#8217; f\u00f6r att nollst\u00e4lla alla p\u00e5 en g\u00e5ng.<\/li>\n<li>N\u00e4r en uppgift \u00e4r i status 0, 0+ eller 1, kan f\u00f6rs\u00e4kringsbolaget byta partner f\u00f6r uppgiften, vilket betyder att \u00e4rendet f\u00f6rsvinner fr\u00e5n din \u00e4rendelista om inte ert f\u00f6retag tilldelats n\u00e5gon annan uppgift i \u00e4rendet.<\/li>\n<li>Din beh\u00f6righetsniv\u00e5 kan vara f\u00f6r l\u00e5g f\u00f6r att du skall kunna se uppgifter som du inte ansvarar f\u00f6r. Kontakta ert f\u00f6retags adminbrukare eller n\u00e5gon annan kollega och kolla om de kan se \u00e4rendet i fr\u00e5ga.<\/li>\n<li>Om du tilldelats huvudbesiktningen och denna f\u00f6rsvinner fr\u00e5n din \u00e4rendelista i webbportalen och i mobilappen, kan orsaken vara att f\u00f6rs\u00e4kringsbolaget fattade ers\u00e4ttningsbeslutet tidigt, vilket betyder att besiktningen tilldelas f\u00f6rs\u00e4kringsbilaget. Detta sker om ers\u00e4ttninsgeslutet tas innan besiktningen markerats som slutf\u00f6rd, dvs d\u00e5 besiktningens status \u00e4r l\u00e4gre \u00e4n 4.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>B\u00f6rja med att kolla filtren och nollst\u00e4ll enstaka eller alla genom att trycka p\u00e5 &#8216;\u00c5terst\u00e4ll&#8217; vid specifika filter, eller &#8216;\u00c5terst\u00e4ll alla&#8217; f\u00f6r att nollst\u00e4lla alla p\u00e5 en g\u00e5ng. N\u00e4r en uppgift \u00e4r i status 0, 0+ eller 1, kan f\u00f6rs\u00e4kringsbolaget byta partner f\u00f6r uppgiften, vilket betyder att \u00e4rendet f\u00f6rsvinner fr\u00e5n din \u00e4rendelista om inte ert&#8230;<\/p>\n","protected":false},"featured_media":0,"parent":0,"template":"","class_list":["post-7894","faq","type-faq","status-publish","hentry","topics-faq-sv"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Jag hittar inte ett \u00e4rende i webbportalen, vad g\u00f6r jag? - In4mo Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.in4mo.com\/support\/sv\/faq\/i-cannot-find-a-case-in-the-web-portal-what-do-i-do-4\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Jag hittar inte ett \u00e4rende i webbportalen, vad g\u00f6r jag? - In4mo Support\" \/>\n<meta property=\"og:description\" content=\"B\u00f6rja med att kolla filtren och nollst\u00e4ll enstaka eller alla genom att trycka p\u00e5 &#8216;\u00c5terst\u00e4ll&#8217; vid specifika filter, eller &#8216;\u00c5terst\u00e4ll alla&#8217; f\u00f6r att nollst\u00e4lla alla p\u00e5 en g\u00e5ng. N\u00e4r en uppgift \u00e4r i status 0, 0+ eller 1, kan f\u00f6rs\u00e4kringsbolaget byta partner f\u00f6r uppgiften, vilket betyder att \u00e4rendet f\u00f6rsvinner fr\u00e5n din \u00e4rendelista om inte ert...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.in4mo.com\/support\/sv\/faq\/i-cannot-find-a-case-in-the-web-portal-what-do-i-do-4\/\" \/>\n<meta property=\"og:site_name\" content=\"In4mo Support\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-02T14:44:22+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Ber\u00e4knad l\u00e4stid\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minut\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.in4mo.com\/support\/sv\/faq\/i-cannot-find-a-case-in-the-web-portal-what-do-i-do-4\/\",\"url\":\"https:\/\/www.in4mo.com\/support\/sv\/faq\/i-cannot-find-a-case-in-the-web-portal-what-do-i-do-4\/\",\"name\":\"Jag hittar inte ett \u00e4rende i webbportalen, vad g\u00f6r jag? - In4mo Support\",\"isPartOf\":{\"@id\":\"https:\/\/www.in4mo.com\/support\/sv\/#website\"},\"datePublished\":\"2022-09-06T03:44:50+00:00\",\"dateModified\":\"2025-04-02T14:44:22+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.in4mo.com\/support\/sv\/faq\/i-cannot-find-a-case-in-the-web-portal-what-do-i-do-4\/#breadcrumb\"},\"inLanguage\":\"sv-SE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.in4mo.com\/support\/sv\/faq\/i-cannot-find-a-case-in-the-web-portal-what-do-i-do-4\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.in4mo.com\/support\/sv\/faq\/i-cannot-find-a-case-in-the-web-portal-what-do-i-do-4\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.in4mo.com\/support\/sv\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\",\"item\":\"https:\/\/www.in4mo.com\/support\/sv\/faq\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Jag hittar inte ett \u00e4rende i webbportalen, vad g\u00f6r jag?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.in4mo.com\/support\/sv\/#website\",\"url\":\"https:\/\/www.in4mo.com\/support\/sv\/\",\"name\":\"In4mo Support\",\"description\":\"Insurance and Construction Software\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.in4mo.com\/support\/sv\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"sv-SE\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Jag hittar inte ett \u00e4rende i webbportalen, vad g\u00f6r jag? - In4mo Support","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.in4mo.com\/support\/sv\/faq\/i-cannot-find-a-case-in-the-web-portal-what-do-i-do-4\/","og_locale":"sv_SE","og_type":"article","og_title":"Jag hittar inte ett \u00e4rende i webbportalen, vad g\u00f6r jag? - In4mo Support","og_description":"B\u00f6rja med att kolla filtren och nollst\u00e4ll enstaka eller alla genom att trycka p\u00e5 &#8216;\u00c5terst\u00e4ll&#8217; vid specifika filter, eller &#8216;\u00c5terst\u00e4ll alla&#8217; f\u00f6r att nollst\u00e4lla alla p\u00e5 en g\u00e5ng. N\u00e4r en uppgift \u00e4r i status 0, 0+ eller 1, kan f\u00f6rs\u00e4kringsbolaget byta partner f\u00f6r uppgiften, vilket betyder att \u00e4rendet f\u00f6rsvinner fr\u00e5n din \u00e4rendelista om inte ert...","og_url":"https:\/\/www.in4mo.com\/support\/sv\/faq\/i-cannot-find-a-case-in-the-web-portal-what-do-i-do-4\/","og_site_name":"In4mo Support","article_modified_time":"2025-04-02T14:44:22+00:00","twitter_card":"summary_large_image","twitter_misc":{"Ber\u00e4knad l\u00e4stid":"1 minut"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.in4mo.com\/support\/sv\/faq\/i-cannot-find-a-case-in-the-web-portal-what-do-i-do-4\/","url":"https:\/\/www.in4mo.com\/support\/sv\/faq\/i-cannot-find-a-case-in-the-web-portal-what-do-i-do-4\/","name":"Jag hittar inte ett \u00e4rende i webbportalen, vad g\u00f6r jag? - In4mo Support","isPartOf":{"@id":"https:\/\/www.in4mo.com\/support\/sv\/#website"},"datePublished":"2022-09-06T03:44:50+00:00","dateModified":"2025-04-02T14:44:22+00:00","breadcrumb":{"@id":"https:\/\/www.in4mo.com\/support\/sv\/faq\/i-cannot-find-a-case-in-the-web-portal-what-do-i-do-4\/#breadcrumb"},"inLanguage":"sv-SE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.in4mo.com\/support\/sv\/faq\/i-cannot-find-a-case-in-the-web-portal-what-do-i-do-4\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.in4mo.com\/support\/sv\/faq\/i-cannot-find-a-case-in-the-web-portal-what-do-i-do-4\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.in4mo.com\/support\/sv\/"},{"@type":"ListItem","position":2,"name":"FAQ","item":"https:\/\/www.in4mo.com\/support\/sv\/faq\/"},{"@type":"ListItem","position":3,"name":"Jag hittar inte ett \u00e4rende i webbportalen, vad g\u00f6r jag?"}]},{"@type":"WebSite","@id":"https:\/\/www.in4mo.com\/support\/sv\/#website","url":"https:\/\/www.in4mo.com\/support\/sv\/","name":"In4mo Support","description":"Insurance and Construction Software","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.in4mo.com\/support\/sv\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"sv-SE"}]}},"_links":{"self":[{"href":"https:\/\/www.in4mo.com\/support\/sv\/wp-json\/wp\/v2\/faq\/7894","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.in4mo.com\/support\/sv\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.in4mo.com\/support\/sv\/wp-json\/wp\/v2\/types\/faq"}],"version-history":[{"count":0,"href":"https:\/\/www.in4mo.com\/support\/sv\/wp-json\/wp\/v2\/faq\/7894\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.in4mo.com\/support\/sv\/wp-json\/wp\/v2\/media?parent=7894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}