Category: Insights by in4mo
Digitalization in Insurance Industry
Digitalization in Insurance Industry Published on March 15, 2019 | 1 min read Insurance claims are a prime candidate to benefit from the digitalization of the insurance industry. In this well written McKinsey article, the authors list three major benefits one can expect from successful digital claims transformation: Reducing claims expense by 25-30% Increasing customer…
Customer Experience in the Insurance Claims Process
Customer Experience In The Insurance Claims Process Published on February 22, 2019 | 1 min read Indeed, “Most people aren’t thrilled to have to go through the claims process” says Blake Morgan, a customer experience futurist in this thought-provoking article. The author gives us an overview of how important it is for insurance companies to…
Claim Management User Group Event
Claim Management User Group Event (Schadenmanagement) Published on January 15, 2019 | 1 min read Considering recent insurance industry events in Germany, Claims is without a doubt a major topic for the insurance industry. In4mo had the opportunity to participate in two recent events on the topic: “Claims Management of the Future” organised by the Claim…
Construction Industry in the Digital Age
Construction Industry in the Digital Age Published on January 15, 2019 | 1 min readThis article from Chris Moor, a construction data expert, gives us a pragmatic view on how data and new technologies can help improve the situation. The issue is clearly not the lack of innovation in the construction industry. Indeed, bringing automation…
John Nurminen Foundation – Christmas 2018
In4mo Oy Insurance & Service Company Solutions Published on December 18, 2018 | 1 min read We Support the Clean Baltic Sea Initiatives For the 2018 festive season we are delighted to continue our support of the Clean Baltic Sea initiatives from the John Nurminen Foundation. Since in4mo has offices and customers in countries all…
The Connected Home
The Connected Home Published on December 12, 2018 | 1 min read To transform their claims operations, insurance companies must evolve from reacting to preventing property damage. One way to move in this direction is that their customers get comfortable with the concept of connected homes. But the case for the connected home is not…
A.I. Revolution
A.I. Revolution Published on November 29, 2018 | 1 min read As Artificial Intelligence (A.I.) is slowly permeating the insurance industry, it’s comforting to read a contrarian view from time to time. In this New York Times article, Melanie Mitchell, Professor of Computer Science at leading US universities, illustrates the great difficulties ahead to turn…
Customer Experience in Insurance Industry
Customer Experience in Insurance Industry Published on November 08, 2018| 1 min read The insurance start-up Hippo is implementing an interesting mix: leveraging the most advanced technologies to streamline the application process while keeping a much-needed human touch during support and claims. “Within the home insurance industry, customer experience has not always been an area…
Microsoft HoloLens in Insurance and Damage Restoration Companies
Microsoft HoloLens in Insurance and Damage Restoration Companies Published on October 25, 2018 | 2 mins read The promise of augmented reality solutions, like Microsoft’s Hololens and its remote assist application, is that your experts do not have to be on site to perform their work. For insurance and their damage restoration partners, it means…
Extended Reality in Insurance
Extended Reality in Insurance Published on August 16, 2018 | 1 min read Great thoughts from Accenture about the possibility of using extended reality (all real- and virtual combined realities, such as VR and AR) in insurance. How exactly? As extended reality can put the user into a virtual reality, or overlay digital objects on…