Statuses in in4mo

in4mo will help you to keep track of all ongoing activities, making sure that all involved know what they should do and when as well as keeping a record of everything for follow up. To do this we have a number of steps and checkpoints during the process of completing the work. These steps are defined as described here.

in4mo Quick guide – Status

Inspections

Status What to do / what does it mean? Who Where
 

C

 

The task has been created and needs to be assigned to a partner

Insurance company Web portal
   

Task needs to be allocated to a partner/office and needs to be
confirmed received

Partner Web Portal
 

The task has been reviewed by the assigned partner/office and needs to be assigned to an inspector

Partner Web Portal
   

The responsible person has been assigned the task and needs to have a time and date for execution scheduled

Partner Mobile app
 

 

Inspection time agreed with the customer and task can be started in the mobile app
(if status shown as 2, budget needs to be sent for approval)

Partner Mobile app
 
 

Inspection started on site (photo from the site visit taken)

Partner Mobile app


Additional information needed Partner / Insurance / Customer Portal
 
A decision on compensation must be made in the portal Insurance Portal
 
Compensation decision approved


Compensation decision rejected

Other tasks

Status What to do / what does it mean? Who Where

C
 
The task has been created and needs to be assigned to a partner Insurance / Project manager Portal


Task needs to be allocated to a partner/office and needs to be
confirmed received
Partner Portal


The task has been reviewed by the assigned partner/office and needs to be assigned to one or more employees Partner Portal


An responsible person has been assigned the task, and a time for execution needs to be set Partner Mobile app / Portal


The scheduled time for the task’s completion has been set, and a budget needs to be specified before it is sent for approval Partner Portal


The budget has been submitted / is awaiting approval and needs to be approved Insurance Portal

Parts of the project’s budget (certain work tasks within the assignment) have been approved (need to be reviewed again) Partner Portal


The budget has been approved. The task can be started in the mobile app. Partner App


The task has been started on site (the first photo for the task has been taken). The task is being carried out and documented. An invoice can be added. Partner Mobile app /
Portal


A new/edited budget has been submitted for approval for the task. The budget must be approved. Insurance Portal


The task has been marked as completed. The task needs to be approved; verify that it has been carried out correctly and finished. An invoice can still be added in the portal. Insurance / Project manager /
Partner
Portal


The task has been marked as approved and is ready for invoicing

Project manager

Status What to do / what does it mean? Who Where

C

The task needs to be assigned to a partner Insurance Portal


The task has been assigned to a partner/office, and receipt needs to be confirmed Partner Portal


The task has been reviewed by the assigned partner/office and needs to be assigned to a project manager Partner Portal


The task’s status changes automatically to this status


The task’s status changes automatically to this status


The task’s status changes automatically to this status when all other craftsman tasks have status 4


The task’s status changes automatically to this status when all tasks are in A and now need to be approved Insurance / Project manager Portal


All tasks are in status A, and therefore the case can be closed Insurance

– * No action required