FAQ

Frequently asked questions

Where can I find the iCC principles document?

Where do I find the customer codes needed for logging in to the Task Reporter app?

How do I make sense of a .csv file?

Why does in4mo Task Reporter say I haven’t filled in all mandatory fields in the inspection report even if I have?

I don’t receive tasks and my data is not sent to portal from my Huawei device?

Can I change a user’s account/e-mail address?

How do I set a Deputy?

What notifications can I get?

What do I do if I accidentally sent report items to a wrong task?

How does automatic member selection work?

What do the statuses mean?

What do I do if I don’t want some items in Multimedia to be in the inspection report?

Why doesn’t the app send my reported items to the web portal and the status is lower in the portal?

How do I upload pictures/text to a task?

How does the dashboard work?

I cannot find a case in the web portal, what do I do?

How do I log in to the web portal?

How to filter for a specific issue in in4mo?

What to do when I can’t find a specific office/partner when assigning a task in a case?

How does the invoice feature work?

How do I edit a budget for a task?

Our company has received a new task, what do we do now?

How do I add a budget for a task?

How do I assign a task to a responsible person?

How can I delete tasks via the mobile app?

I try to take a picture, but the screen is black, what do I do?

How do I find my tasks in the application?

How do I log in to the in4mo Task Reporter?

How do I update the in4mo Task Reporter?

How do I install in4mo Task Reporter?

What is in4mo Task Reporter?

How do I reset the password?

How can I change the site visit picture in a main inspection task?