Archives: FAQ

How do I find my tasks in the application?

If you cannot find tasks in your application, check the following things: The status of the task Log in to the web portal and check the status of the task. If status is 0 or 0+, the task has not been assigned to you yet. If a task has disappeared from the application, it can…

How do I reset the password?

If you have forgotten your password or your password has expired, click on the “Forgot your password?” link from the login page in the web portal or in Task Reporter. Here you can request a reset link that will be sent to your registered email address. This video explains how this is done from a web…

How can I change the site visit picture in a main inspection task?

If you want to change the site visit picture on a case, do this: Go to the case in question and open the task you took the picture you want to use in. Go to ‘Multimedia’ and press “Set site visit picture’ next to the picture that should be the site picture. Note! The picture…